Frequently Asked Questions
Q: What if I want a track that is not available for sale on the website?
Q: What are the tracks made from?
A: Our tracks are made from Baltic birch with a layer of black laminate.
Q: What are the depths of the full and half size sculptures?
A: The full size sculptures are 1.5″ deep. The half size sculptures are .75″ deep.
Q: How wide is the part of the sculptures representing the width of the track?
A: A full size sculpture's track width is 7/8″. A half size sculpture's track width is 7/16″.
Q: Do the tracks come with mounting hardware?
A: Yes. Each track comes with 3M Command Strips. These hold the track without damaging your walls.
Q: Do you make custom sets of coasters?
A: Yes. Send us an email at firstname.lastname@example.org with the list of coasters you would like.
Q: Is the image of the track on the coaster a sticker?
A: No. Each track is engraved into the coaster down to the layer of white ensuring your coasters last longer than you.
Q: What are the coasters made out of?
A: Our coasters are made out of a high quality plastic material.
Q: How much is shipping?
A: Please add the product(s) you would like to your cart to see the cost.
Q: How long is it from the time I place my order until it goes out?
A: We typically ship orders within 5 business days of the date of purchase.
Q: Do you offer international shipping?
A: Yes. We do ship internationally.
Q: What about import duties for international orders?
A: Because we are not able to ship the products with import duties included, we discount the shipping to help on your end.